8 min read

How to Avoid Gift Card Scams

Essential tips to protect yourself from gift card fraud and identify legitimate retailers from fraudulent schemes.

Person shopping online safely with gift cards

Important Warning

Gift card scams cost consumers millions annually. Learn these warning signs to protect yourself and your money.

Common Gift Card Scam Types

Phone Scams

Scammers call claiming to be from the IRS, utilities, or tech support, demanding immediate payment via gift cards.

Email Phishing

Fake emails claiming you've won a prize or need to verify an account, requesting gift card numbers as "verification."

Fake Websites

Websites that look like official retailers but steal your gift card information when you try to check balances.

Romance Scams

Online "romantic partners" who eventually ask for gift cards to help with emergencies or travel expenses.

Red Flags to Watch For

  • Urgent demands for immediate payment
  • Requests for gift card numbers over phone or email
  • Claims that gift cards are the only acceptable payment
  • Unsolicited calls about taxes, utilities, or tech support
  • Websites with suspicious URLs or poor design

How to Identify Legitimate Websites

Legitimate Website Characteristics:

  • HTTPS encryption (look for the lock icon)
  • Official domain names (e.g., target.com, walmart.com)
  • Professional design and clear contact information
  • Terms of service and privacy policies
  • Customer service phone numbers and support

Best Practices for Gift Card Security

Purchase from Official Sources

Only buy gift cards from official retailers, their websites, or authorized distributors. Avoid third-party sellers on auction sites.

Protect Card Information

Treat gift cards like cash. Never share card numbers, PINs, or security codes unless making a legitimate purchase.

Verify Before Trusting

If someone claims to be from a company, hang up and call the official number to verify their identity.

Check Balances Safely

Only check gift card balances on official retailer websites. Never use third-party balance checking services.

What to Do If You're Scammed

Immediate Actions:

  1. Contact the gift card company immediately to report the fraud
  2. File a complaint with the Federal Trade Commission (FTC)
  3. Report to your local police department
  4. Contact your bank if you used a debit/credit card for purchase
  5. Keep all documentation and receipts

Resources for Help

FTC Fraud Hotline

1-877-FTC-HELP

FTC Website

consumer.ftc.gov

FBI IC3

ic3.gov

Remember

Legitimate businesses and government agencies will never demand payment exclusively through gift cards. When in doubt, verify independently through official channels before taking any action.